Most financial planning groups may have signed up with the new Australian Financial Complaints Authority, but superannuation funds appear to be dragging their feet....

The Australian Securities and Investments Commission has approved the Australian Financial Complaints Authority’s Complaint Resolution Scheme Rules. ...

The Association of Financial Advisers has warned of a likely upsurge in super complaints out of the Royal Commission and the possibility that the financial planning indus...

Industry superannuation fund body, the Australian Institute of Superannuation Trustees, has told the Australian Financial Complaints Authority that super fund monies shou...

The new Australian Financial Complaints Authority will kick off with a staff of around 550 people with the industry providing funding based on an APRA-style levy....

The Association of Financial Advisers has warned that the new Australian Financial Complaints Authority regime is likely to drive up professional indemnity insurance prem...

The regulator has released new guidance in advance of AFCA’s commencement to provide policy certainty for stakeholders and to support the transition to the new regime....

Australian Charities and Not-for-Profits Commission assistant commissioner David Locke has been named as the new chief ombudsman and CEO of the Australian Financial Compl...

The Association of Financial Advisers has argued that decisions by the newly-established Australian Financial Complaints Authority should be capable of both review and re...

The regulator has said it would give financial firms, including super trustees, until 1 July 2019 to update mandatory disclosure documents and periodic statements with th...

Sydney-based planner, Claire Mackay has been included in the inaugural board of the new Australian Financial Complaints Authority....

The Prime Minister, Malcolm Turnbull has admitted to making a political mistake in not acting sooner to call the Royal Commission into Misconduct in the Banking, Superann...

The Australian Securities and Investments Commission has been urged not to allow the newly-formed Australian Financial Complaints Authority to name and shame relatively l...

The recent release of the Parliamentary Joint Committee on Corporations and Financial Services inquiry report into the Life Insurance industry makes clear that planners h...