The Australian Financial Complaints Authority has said it will take the Financial Adviser Standards and Ethics Authority code of ethics into account in making its determi...

Datacube will allow consumers and organisations to track results of complaints against financial firms by the Australian Financial Complaints Authority....

Justin Untersteiner has been appointed by the Australian Financial Complaints Authority as chief operating officer....

The authority handled over 70,000 complaints signalling there is more to be done to restore faith in financial services....

The Association of Financial Advisers has recommended a limited advisory role for the Tax Practitioners Board in the advice space while, at the same time, pointing to maj...

The Australian Financial Complaints Authority has called for a radical escalation of the proposed prohibition on unsolicited telephone sales, urging a ban on all unsolici...

Many of the financial advice businesses named by the Australian Financial Complaints Authority as having failed to pay complaint-related charges are already out of busine...

The Australian Securities and Investments Commission has changed the rules to allow the Australian Financial Complaints Authority to name firms....

The Australian Financial Complaints Authority (AFCA) has appointed Dr June Smith as deputy chief ombudsman, and Evelyn Halls as lead ombudsman banking and finance....

Over 50 financial services and credit licensees have been formally suspended or cancelled by the Australian Securities and Investments Commission after failing to obtain ...

The private contractual nature of Buyer of Last Resort arrangements has served to leave the major planning organisations on the sidelines as advisers see their pay-outs e...

The Australian Financial Complaints Authority has been urged to identify the firms against which complaints are being made as well as their suppliers such as insurance co...

As financial planning firms worry about whether their professional indemnity insurance will cover legacy complaints, the Australian Securities and Investments Commission ...

Financial planning firms should brace for an influx of legacy complaints in the wake of the Australian Securities and Investments Commission clearing the final regulatory...