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People & Products
Datacube will allow consumers and organisations to track results of complaints against financial firms by the Australian Financial Complaints Authority....
Financial planning
The Association of Financial Advisers has recommended to the Australian Securities and Investments Commission that licensees be able to ‘opt-in’ to the recognition of cli...
Financial planning
The Financial Planning Association has warned the Australian Securities and Investments Commission of the significant problem associated with allowing complaints against ...
Financial planning
As financial planning firms worry about whether their professional indemnity insurance will cover legacy complaints, the Australian Securities and Investments Commission ...
Policy & Regulation
Financial planning firms should brace for an influx of legacy complaints in the wake of the Australian Securities and Investments Commission clearing the final regulatory...
Financial planning
The Financial Planning Association has flagged to the Australian Financial Complaints Authority the high likelihood that professional indemnity insurers will refuse to co...
Financial planning
The Financial Planning Association has warned the Australian Financial Complaints Authority of the risk of planners facing double jeopardy if it reopens matters already d...
Financial planning
The Financial Planning Association has warned the Australian Financial Complaints Authority of significant consequences if professional indemnity insurance cover does not...
Financial planning
Superannuation funds have been placed on notice about the dangers of their telephone consultants drifting into their area of specific personal advice, with a fund ordered...
Life/Risk
In a message which will resonate with some life insurers, Australia’s general insurers have been warned against allowing outsourced service providers to handle complaints...
Financial planning
The Australian Financial Complaints Authority reported it received over 13,000 phone enquiries in its first month of operation. ...
Financial planning
The latest report of the Banking Code Compliance Monitoring Committee has revealed that the number of complaints relating to financial advice was barely discernible when ...
Policy & Regulation
The Australian Securities and Investments Commission has issued a warning as credit representatives appear to be lagging on their obligations to join the Australian Finan...
Financial planning
ANZ has confirmed that financial advisers reduce the number of complaints around life insurance at claims time....
Financial planning
Financial services providers must clearly and explicitly explain to clients that they could seek assistance from FOS should the need arise to complain about a dispute....
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MARKET INSIGHTS
Podcast
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...
So we are now underwriting criminal scams?...