AFCA has confirmed its chief operating officer, Justin Untersteiner, will be departing the organisation in March to take up a CEO role....
Early merit assessments of complaints are now a permanent feature of the Australian Financial Complaints Authority’s process following a pilot program....
The proposed user-pays model from the Australian Financial Complaints Authority followed industry feedback and would see 98% of investment and advice members pay only a $...
More than 600 complaints were in relation to superannuation and the delays in early release, according to the Australian Financial Complaints Authority....
Justin Untersteiner has been appointed by the Australian Financial Complaints Authority as chief operating officer....
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...
So we are now underwriting criminal scams?...