FINANCIAL OMBUDSMAN SERVICE

Life/Risk

The number of PI insurance providers is likely to grow but planners have been warned that not every service they provide will be covered....

Financial planning

ASIC deputy chairman, Peter Kell, says the regulator will be taking a clsoe look at professional indemnity insurance in coming months....

Editorial

Heidi Nash-Smith and Jack Geng explore the controversy surrounding the Financial Ombudsman Service and how ASIC can redress the power imbalance....

Life/Risk

The corporate regulator is not seeking any changes to PI insurance requirements for advisers stating that ‘tinkering’ would not deal with problems related to claims or di...

Financial planning

Industry infighting has damaged the reputation of financial advice and made it appear the financial services sector is blame shifting instead of placing consumer interest...

Financial planning

The FPA has appointed Dr June Smith as Chair of its Conduct Review Commission (CRC), the body which monitors the conduct of FPA members. ...

Financial planning

There has been a decline in the number of disputes handled by the Financial Ombudsman Service (FOS) relating to financial services providers, the industry umpire’s annual...

Financial planning

Lawyers call for limit to FOS’ monetary jurisdiction which exceeds that of many courts....

Financial planning

Financial services providers may not be able to rely on proposed changes to proportionate liability laws in spreading the costs of damages in disputes, particularly where...

Editorial

With a third of FOS determinations going unpaid the efficacy of Professional Indemnity insurance as a compensation mechanism is under question and, as Mike Taylor reports...

Life/Risk

Col Fullagar explores the seldom-mentioned stressors associated with the claims process and their potential fallout....

Editorial

The concerns expressed by FOS on the renaming of “general advice” overlook the importance of creating a clear separation between advice and product sales....

Financial planning

ASIC has cancelled the AFSL of Global Derivative Services after it failed to comply with licence obligations...

Financial planning

A proposal to rename general advice as “sales” or “product information” is not an adequate solution to the problems that arise from conflicted remuneration, according to ...

Financial planning

The Boutique Planners argue that resolving advice disputes should be the province of planner professional associations....

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

4 months 3 weeks ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

5 months ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

7 months ago

Commonwealth Bank has formally dropped to zero advisers following LGT Crestone’s acquisition of its advice arm – some six years on from the Hayne royal commission. ...

3 weeks 5 days ago

The FSCP has issued a written direction to an adviser who charged clients “extraordinary fees” for inappropriate and conflicted advice, as well as encouraged them to swit...

1 week 1 day ago

ASIC has cancelled the AFSL of an advice firm associated with Shield and First Guardian collapses, and permanently banned its responsible manager. ...

2 weeks 4 days ago