AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
Financial planning
The authority handled over 70,000 complaints signalling there is more to be done to restore faith in financial services....
Policy & Regulation
The Australian Financial Complaints Authority has called for a radical escalation of the proposed prohibition on unsolicited telephone sales, urging a ban on all unsolici...
Financial planning
Many of the financial advice businesses named by the Australian Financial Complaints Authority as having failed to pay complaint-related charges are already out of busine...
Policy & Regulation
The Australian Securities and Investments Commission has changed the rules to allow the Australian Financial Complaints Authority to name firms....
People & Products
The Australian Financial Complaints Authority (AFCA) has appointed Dr June Smith as deputy chief ombudsman, and Evelyn Halls as lead ombudsman banking and finance....
Financial planning
The private contractual nature of Buyer of Last Resort arrangements has served to leave the major planning organisations on the sidelines as advisers see their pay-outs e...
Policy & Regulation
The Australian Financial Complaints Authority has been urged to identify the firms against which complaints are being made as well as their suppliers such as insurance co...
Financial planning
As financial planning firms worry about whether their professional indemnity insurance will cover legacy complaints, the Australian Securities and Investments Commission ...
Financial planning
Changes made to the Australian Financial Complaints Authority following the Hayne Royal Commission are ‘flawed’ according to legal firm Creevey Russell Lawyers. ...
Policy & Regulation
Superannuation funds have warned that the complexity of the superannuation system is such that the Australian Financial Complaints Authority should not judge them on the ...
Financial planning
The Australian Financial Complaints Authority has announced it is recruiting for a number of newly-created senior roles....
Financial planning
The Australian Securities and Investments Commission (ASIC) has suspended the licence of Sydney-based Australasia Wealth Services Management (ASWM) for failing to meet re...
Financial planning
The Association of Financial Advisers has accused the Government of unliterally and retrospectively seeking to alter the contract which exists between licensees and the A...
Financial planning
The Financial Planning Association has warned the Australian Financial Complaints Authority of the risk of planners facing double jeopardy if it reopens matters already d...
Financial planning
The Financial Planning Association has warned the Australian Financial Complaints Authority of significant consequences if professional indemnity insurance cover does not...
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Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...