PIS mortgage partner admits false statements



Refund Home Loans and its director Wayne Ormond have admitted in the Federal Court to making false and misleading statements to franchisees, according to the Australian Competition and Consumer Commission (ACCC).
The ACCC instituted proceedings against Refund in October last year after receiving complaints about representations made by Ormond.
The statements made by Ormond implied that Refund Home Loans had been given approval by the ACCC in relation to the treatment of franchisees.
Ormond has now admitted making statements such as “Now I’ve spoken to the ACCC. I’ve done everything in accordance with the law,” and “Mate, I’ve had meetings with Graeme Samuel himself. I have nothing to worry about,” which were found to be false, misleading and deceptive, and in breach of the Trade Practices Act.
In addition to the declarations the Federal Court ordered injunctions against Refund and Ormond from making such statements in the future, as well as ordering that corrective statements be made to franchisees and the implementation of a compliance program, including training for Ormond.
“Using the name of the ACCC or individual ACCC officers as a means of discouraging franchisees from exploring their own legal rights is reprehensible,” said ACCC chairman Graeme Samuel.
Refund has a joint venture with Professional Investment Services (PIS) allowing Refund to add PIS’s financial planning products to its existing home mortgage products.
Recommended for you
With an advice M&A deal taking around six months to enact, two experts have shared their tips on how buyers and sellers can avoid “deal fatigue” and prevent potential deals from collapsing.
Several financial advisers have been shortlisted in the ninth annual Women in Finance Awards 2025, to be held on 14 November.
Digital advice tools are on the rise, but licensees will need to ensure they still meet adviser obligations or potentially risk a class action if clients lose money from a rogue algorithm.
Shaw and Partners has merged with Sydney wealth manager Kennedy Partners Wealth, while Ord Minnett has hired a private wealth adviser from Morgan Stanley.