Padua launches client-facing fact find
After beta-testing, Padua has launched Capri, a client-facing digital fact find solution that obtains pre-meeting information easier and makes the process less overwhelming for advisers and clients.
It would fully integrate with advice practice software, send clients relevant sections in stages, and provided a custom-branded solution that looked and felt like the practice’s own branding.
Beta-testing indicated advisers could save around 20 minutes during the fact find process.
It offered push-and-pull integration with Xplan and other financial advice practice software and full integrated with Padua’s adviser-led fact find Sorrento.
Capri also used a one-time password authentication which provided an extra layer of security to prevent unauthorised access to client data.
Matthew Esler, Padua co-founder, said they had received positive feedback over the reduction in effort required for client research.
“Advisers told us clients were overwhelmingly positive about their new technology, and appreciated not needing to bombard people with too many questions,” Esler said.
“They can choose which pathways to send them, and exceptions reporting makes it easier to identify any gaps. This allows them to quickly prioritise client solutions.”
Anne-Marie Esler, Padua co-founder, said they had continued to develop the technology with the aim to enhance the efficiency and quality of advice.
“Advisers can use this SaaS [software as a service] technology on its own, but the data will also flow into our advice request technology, saving even more time,” Esler said.
AUTHOR
Chris Dastoor
Recommended for you
Despite the year almost at an end, advisers have been considerably active in licensee switching this week while the profession has reported a slight uptick in numbers.
AMP has agreed in principle to settle an advice and insurance class action that commenced in 2020 related to historic commission payment activity.
BT has kicked off its second annual Career Pathways Program in partnership with Striver, almost doubling its intake from the inaugural program last year.
Kaplan has launched a six-week intensive program to start in January, targeting advisers who are unlikely to meet the education deadline but intend to return to the profession once they do.
