TAL

Policy & Regulation

FSC backs ASIC call on breach response times

The Financial Services Council has called on financial institutions to improve their response time to incidents, saying that action was urgently needed if they were going...

Life/Risk

TAL added to mentally ill insured’s stress: RC

The Royal Commission has heard that TAL’s treatment of an insured not only denied the mentally ill customer assistance at various points of her claim, but also actively c...

Life/Risk

Did TAL incentivise managers to deny claims?

TAL has today faced rigorous questioning by the Royal Commission as to whether case managers and senior staff were incentivised to deny claims as quickly as possible....

Life/Risk

RC finds TAL went on “fishing expeditions” to protect bottom line

The Royal Commission has heard of TAL’s invasive investigation methods for the purpose of avoiding the approval of income protection policies on the basis of non-disclosu...

Life/Risk

TAL faces RC scrutiny on direct life sales

TAL will today join ClearView and Freedom in being scrutinised by the Royal Commission on the failings of direct life/risk sales business....

Awards

TAL sees business benefit of creating a diverse workplace

Employers have a crucial role to play in supporting women’s advancement through the financial services industry, and this year’s Employer of the Year, TAL, takes this res...

Life/Risk

TAL and Suncorp finalise binding legal agreement

TAL’s agreement with Suncorp to acquire the latter’s Australian life insurance business is binding as of today, subject to regulatory approvals in Australia and Japan and...

Life/Risk

Big insurers to front Royal Commission

TAL, CommInsure, AMP and ClearView have been named to front the next round of hearings of the Royal Commission into Misconduct in the Banking, Superannuation and Financia...

Financial planning

Planner practice revenue derived from risk advice declining

Planners’ uptake on providing advice on insurance is low, leading to adverse impacts on practice revenue derived from risk advice, Investment Trends has found....

People & Products

TAL shows support for mental health

Life insurer, TAL, has announced a partnership with Orygen, a national organisation focusing on mental-ill health in young people....

People & Products

TAL makes customer-focused appointment

TAL has appointed customer experience veteran Matt Paterson as its general manager, customer operations and underwriting....

Life/Risk

Suncorp offloads Australian life unit as cash earnings dip

The financial services group said it will sell its Australian life insurance arm to TAL Dai-ichi Life Australia for $725 million after announcing a 4.1 per cent dip in FY...