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ROY MORGAN RESEARCH

Financial planning

Sub-par performances in the wealth management sector have damaged consumer loyalty to Australia’s Big Four banks, a new survey reveals....

Financial planning

Business confidence dropped to its lowest level in December 2014 since August 2011, down 14.4 per cent from November to 105.3....

Financial planning

The big four banks lag behind the smaller ones with a customer satisfaction rate of 67.6 per cent compared to smaller banks’ 72.2 per cent, Roy Morgan research found....

Financial planning

There is potential for banks to provide products for children, as research finds they have saved more than $650 million....

Superannuation

Industry superannuation fund members with balances of more than $250,000 are more satisfied with their funds’ performance then those who invested with retail funds, a sur...

Financial planning

Federal Budget uncertainty impacts business confidence but finance and insurance sector remains most confident....

Financial planning

Proposals to introduce a ‘restricted advice’ label would help to bring transparency to the financial advice consumers Infocus managing director Rod Bristow believes....

Superannuation

Consumer satisfaction with the financial performance of superannuation has climbed to its highest point since the global financial crisis according to research conducted ...

Financial planning

Banking consumers still rate CBA as the leader among the country’s ‘Big Four’ for customer satisfaction, despite negative publicity surrounding the bank’s financial plann...

Policy & Regulation

New research suggests bank-aligned planning groups might suffer if consumers become fully aware of their parentage....

Financial planning

The Commonwealth Bank has emerged a winner for customer satisfaction despite it being embroiled in scandals and bad publicity....

Superannuation

More than three quarters of retirees over 55 currently receive some sort of government benefit despite an increase of those with superannuation....

Superannuation

Customers are most satisfied with the financial performance self-managed super funds, compared to industry or retail funds, Roy Morgan data showed....

Financial planning

Westpac’s business customers are the most optimistic about the Australian economy of the Big Four, the latest Roy Morgan Research Business Survey reveals....

Financial planning

Falling interest rates has taken the sheen off term deposits, losing 36,000 customers over the last 12 months, in contrast to the SMSF sector....

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