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ROY MORGAN RESEARCH

Financial planning

Consumer satisfaction with the big four banks has declined by a further 0.4 percentage points to 76.9 per cent in March, the second decline since February, according to t...

Financial planning

According to Roy Morgan Research's Business Satisfaction - Business Banking in Australia Monthly Report March 2012, business bank customer satisfaction has fallen for the...

Financial planning

Overall satisfaction levels among bank customers fell to 79.3 per cent in February - down from 79.6 per cent in January, showing the first monthly decline since March 201...

Financial planning

Customer satisfaction among Australian banks has grown to its highest level in the past 16 years, but sentiment among business customers still lags behind that of persona...

Financial planning

Customer satisfaction among Australian banks has grown to its highest level in the past 16 years, but sentiment among business customers still lags behind that of persona...

Editorial

Bill Shorten's mega-portfolio combining workplace relations with financial services will create a complex dynamic if the Government is to act appropriately on any Product...

Financial planning

New data released by Roy Morgan Research suggests finance and insurance companies are more optimistic about 2012 than some other sectors....

Financial planning

New data released by Roy Morgan Research suggests finance and insurance companies are more optimistic about 2012 than some other sectors....

Financial planning

New research reveals growing numbers of financial planners willing to recommend industry super funds, while NAB/MLC emerge as top brand....

Superannuation

New Roy Morgan research reveals that SMSF trustees, while happier than most, are still feeling the pinch....

Editorial

Amid all the discussion around the recent release of the Government’s Stonger Super package, there existed the strong assumption that low-cost, low-fee MySuper products w...

Superannuation

ISN chief executive David Whiteley has claimed all retail super fund balances should be transferred to MySuper products from 1 July 2015....

Editorial

Australian superannuation fund returns have started the 2011/12 financial year in negative territory but, as Mike Taylor reports, most members have learned enough from th...

Editorial

New research confirms consumers who use financial planners are generally happy with the service they receive but, as Mike Taylor reports, it also points to how many clien...

Superannuation

SMSF trustees are more satisfied with their lot than most super members, but mostly when returns are high....

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