FINANCIAL OMBUDSMAN SERVICE

Financial planning

Sonnie Bailey explores some of the sources of regulation which extend beyond what financial planners may think of as ‘regulation’, in the narrow sense of the term....

Financial planning

The FOS has announced a three-year strategy that focuses on efficiency, stakeholder engagement and organisational development....

Claims that SMSFs have no recourse against fraud and theft are simply not true, according to SPAA....

Financial planning

The Coalition will undertake a review of the industry's external dispute resolution arrangements next year if it is elected to government, according to Shadow Minister fo...

Financial planning

Complaints to the Financial Ombudsman Service jumped in the first quarter of this year, while three quarters of resolved cases were by agreement rather than FOS decision....

Financial planning

Following a number of complaints, the Financial Ombudsman Service has identified two financial services providers incorrectly listing serious credit infringements on clie...

Policy & Regulation

Russell Investments head of advice capability John Nolan says multi-manager funds will avoid inevitable complaints under FOFA's 'best interest' duty....

People & Products

The Financial Ombudsman Service will soon add three new executive general managers to its leadership group, while the first terms of office of its directors have expired,...

Financial planning

ASIC has confirmed it has increased its efforts to better understand the inner workings of the financial planning industry by recruiting from within the sector....

Financial planning

Adherence to the FPA's code of conduct should not be difficult and would prevent any financial adviser being penalised by FOS, the Ombudsman has confirmed....

Financial planning

Professional indemnity insurance premiums for planning practices are up 30 per cent from last year, according to Alexis Insurance Brokers principal Christina Kalantzis....

Financial planning

As the Financial Planning Association's 'Beyond the Shadow Shopper' workshops made their way to Sydney this week, the discussion turned to the need for proper record-keep...

Financial planning

Participants in the Financial Planning Association's shadow shopper workshops have called for better clarity from the regulator, as ASIC commissioner Peter Kell elaborate...

Financial planning

Paul Derham and Sonnie Bailey share a few mistakes they’ve seen financial planners make over the years and outline tips for saving time and money....

Financial planning

Even if financial planners don't agree with the findings of ASIC's recent shadow shopper survey, they should consider attending upcoming workshops addressing the findings...

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

4 months 3 weeks ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

5 months ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

7 months ago

Commonwealth Bank has formally dropped to zero advisers following LGT Crestone’s acquisition of its advice arm – some six years on from the Hayne royal commission. ...

3 weeks 5 days ago

The FSCP has issued a written direction to an adviser who charged clients “extraordinary fees” for inappropriate and conflicted advice, as well as encouraged them to swit...

1 week 1 day ago

ASIC has cancelled the AFSL of an advice firm associated with Shield and First Guardian collapses, and permanently banned its responsible manager. ...

2 weeks 4 days ago