FINANCIAL OMBUDSMAN SERVICE
Financial planning
Sonnie Bailey explores some of the sources of regulation which extend beyond what financial planners may think of as ‘regulation’, in the narrow sense of the term....
Financial planning
The FOS has announced a three-year strategy that focuses on efficiency, stakeholder engagement and organisational development....
Claims that SMSFs have no recourse against fraud and theft are simply not true, according to SPAA....
Financial planning
The Coalition will undertake a review of the industry's external dispute resolution arrangements next year if it is elected to government, according to Shadow Minister fo...
Financial planning
Complaints to the Financial Ombudsman Service jumped in the first quarter of this year, while three quarters of resolved cases were by agreement rather than FOS decision....
Financial planning
Following a number of complaints, the Financial Ombudsman Service has identified two financial services providers incorrectly listing serious credit infringements on clie...
Policy & Regulation
Russell Investments head of advice capability John Nolan says multi-manager funds will avoid inevitable complaints under FOFA's 'best interest' duty....
People & Products
The Financial Ombudsman Service will soon add three new executive general managers to its leadership group, while the first terms of office of its directors have expired,...
Financial planning
ASIC has confirmed it has increased its efforts to better understand the inner workings of the financial planning industry by recruiting from within the sector....
Financial planning
Adherence to the FPA's code of conduct should not be difficult and would prevent any financial adviser being penalised by FOS, the Ombudsman has confirmed....
Financial planning
Professional indemnity insurance premiums for planning practices are up 30 per cent from last year, according to Alexis Insurance Brokers principal Christina Kalantzis....
Financial planning
As the Financial Planning Association's 'Beyond the Shadow Shopper' workshops made their way to Sydney this week, the discussion turned to the need for proper record-keep...
Financial planning
Participants in the Financial Planning Association's shadow shopper workshops have called for better clarity from the regulator, as ASIC commissioner Peter Kell elaborate...
Financial planning
Paul Derham and Sonnie Bailey share a few mistakes they’ve seen financial planners make over the years and outline tips for saving time and money....
Financial planning
Even if financial planners don't agree with the findings of ASIC's recent shadow shopper survey, they should consider attending upcoming workshops addressing the findings...
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Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...