FINANCIAL OMBUDSMAN SERVICE

Life/Risk

Following consultation with ASIC, Elders Insurance has repaid customers around $5.3 million as part of a program to rectify underpayments on motor vehicle insurance claim...

Financial planning

The FPA has been granted the status of recognised tax agent association by the Tax Practitioners Board, which acknowledged the FPA's code of conduct meets its requirement...

Financial planning

The FPA has outlined to members the outcome of the FOFA changes and has urged industry unity despite last week's controversial issues....

Financial planning

The FPA has announced a series of educational workshops that will address recent poor results from ASIC's financial planning shadow shop....

Financial planning

ASIC's regulatory framework around financial planner education is changing, which means many planners will have to pull their socks up and hit the books. Chris Kennedy re...

Financial planning

Financial Ombudsman Service has identified a systemic issue at a financial services provider whereby clients were being charged legal costs associated with FOS disputes e...

Financial planning

ASIC has cancelled the Australian credit licence of Nova Home Loans Pty Limited after the company failed to become a member of one of ASIC's approved external dispute res...

Financial planning

The Financial Ombudsman Service has admitted it has only minimal specific information about the number of intra-fund advice disputes it handles....

Financial planning

ASIC has cancelled the Australian credit licence of Nova Home Loans Pty Limited after the company failed to become a member of one of ASIC's approved external dispute res...

Financial planning

One year on from the floods that devastated south-east Queensland, confusion over flood definitions means a huge number of disputes over denied flood claims is still clog...

Financial planning

One year on from the floods that devastated south-east Queensland, confusion over flood definitions means a huge number of disputes over denied flood claims is still clog...

Policy & Regulation

The Financial Ombudsman Service has told the Parliamentary Joint Committee that the FOFA bills may need to be amended to prevent clients of financial advisers being unwit...

Financial planning

The fallout from a variety of managed investment schemes (MISs) that collapsed following the onset of the global financial crisis continues to play out through the Financ...

Policy & Regulation

The Financial Ombudsman Service (FOS) has played down concerns it will have little legal guidance once the Future of Financial Advice 'best interests' duties become law....

Superannuation

The Financial Ombudsman Service will be effectively operating in the dark once the FOFA reforms are introduced, according to Argyle Lawyers principal Peter Bobbin. The cl...

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

4 months 3 weeks ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

5 months ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

7 months ago

Commonwealth Bank has formally dropped to zero advisers following LGT Crestone’s acquisition of its advice arm – some six years on from the Hayne royal commission. ...

3 weeks 6 days ago

The FSCP has issued a written direction to an adviser who charged clients “extraordinary fees” for inappropriate and conflicted advice, as well as encouraged them to swit...

1 week 2 days ago

ASIC has cancelled the AFSL of an advice firm associated with Shield and First Guardian collapses, and permanently banned its responsible manager. ...

2 weeks 5 days ago