commonwealth bank

Financial planning

CBA is on the verge of losing the top spot for customer satisfaction, months after calls for a Royal Commission into its two of its planning businesses, a snapshot shows....

Editorial

Right of entry

Financial planners gave mixed reactions to reports that a company related to real estate icon, Ray White, would be venturing into the financial planning space but is the ...

Financial planning

Governance structures stifling whistleblowers, FPA says

Drawing out unethical behaviour within the planning industry hinges on frameworks to support whistleblowers, who are largely dispirited under current governance structure...

Financial planning

Thousands of CBA customers sign up for advice review

More than 4000 customers of the CBA's planning businesses have registered for a review of the financial advice they received following the launch of the Open Advice Revie...

Financial planning

CBA to refund unclaimed funds from expired Travel Money Cards

Commonwealth Bank of Australia consumers who have not claimed funds left on expired Travel Money Cards within 12 months of the expiry will no longer forfeit the cash to t...

Policy & Regulation

Labor pleas for FOFA legislation to be delayed

Legislation enshrining the Government’s FOFA reforms should be delayed until after the FSI’s final report is issued, Labor believes....

Financial planning

FSI will do nothing to change status quo

The FSI will not change anything and the status quo will be maintained, according to a finance/insurance broker....

Superannuation

Positive investment returns see FUM/A top $1T

Funds under management and advice with retail and superannuation funds surpassing the $1 trillion mark in the year to June 2014, research from DEXX&R reveals....

Editorial

Industry leadership on education standards

The major institutions are right to take the lead on lifting educational standards in the financial planning space....

Editorial

Separation the only answer

While ASIC continues to press for more powers with respect to bank management staff and product design, Mike Taylor writes that the real answer lies in successfully separ...

Financial planning

Comm Bank backs US-style planner register

The Commonwealth Bank has used its second FSI submission to back a US-style approach to the implementation of a natioanl register of financial planners....

Financial planning

FOS braced for surge in CBA/Macquarie dispute claims

FOS implements its ‘significant event response plan’ as it prepares for significant numbers of related disputes from scandals linked to the planning arms of CBA and Macqu...

Financial planning

FPA applauds insto education benchmarks

Efforts by the Commonwealth Bank, AMP and NAB/MLC to lift planners’ educational and ethical standards have been lauded by the FPA as evidence its drive towards industry p...