Citi appoints head of retail bank and wealth management

Citi Australia has appointed Hannah Oakhill as head of retail banking and wealth management, as the business enters a pivotal stage in its transition to NAB.

Oakhill joined the business from BT where she led distribution and customer experience for BT’s direct wealth business. She had more than 20 years’ experience in financial services, including roles at Westpac and Macquarie, and had broad knowledge across banking, mortgages, wealth management, life insurance and credit cards.

Chief executive of Citi Australia’s consumer bank, Alan Machet, said he was confident Oakhill was the right person to join Citi’s consumer leadership team at an important time of transition.

“I am thrilled to welcome Hannah to our business, where she will lead our retail bank and wealth functions as we enter a crucial stage in our transition to NAB,” he said

“I worked with Hannah during my time at Macquarie and Westpac and know her to be a people-first leader who focuses on delivery and strives for business outperformance.

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Commenting on joining Citi Australia, Oakhill said: “I am delighted to be joining such a strong performing business, which is underpinned by a widely-held customer-first approach.

“I am looking forward to working with NAB on the transition of the Citi retail banking and wealth management businesses and will be heavily focused on the customer migration strategy and supporting the team as they move across into NAB.”

Prior to Oakhill’s appointment, Richard Wilde was the acting head of Citi Australia’s retail bank and wealth management function and he had now returned to his role as head of digital, delivery and client experience.