Advisers have given OnePath’s life insurance underwriting engine their tick of approval after ranking their experience a Net Promoter Score (NPS) of +53, where anything above +50 is regarded as ‘excellent’.
ANZ Wealth chief underwriter, Peter Tilocca, said the results showed OnePath was delivering on its promise to provide advisers and their clients with an efficient underwriting engine.
“We’re very pleased advisers are reaping the rewards from our investment in underwriting innovation, allowing them to spend more time with their clients and building strong, sustainable advice businesses,” he said.
Advisers rated their experience an average of 8.1 out of 10, with feedback highlighting high satisfaction with ease of use, speed application, clarity and experience.
Add new comment