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INDUSTRY NEWS
AMP Limited faces another period in the Royal Commission witness box today, this time focused on its insurance operations....
INDUSTRY NEWS
New research has found that government-mandated insurance disclosure doesn’t help people make better purchasing decisions when it comes to insurance....
INDUSTRY NEWS
The Royal Commission has heard that superannuation fund, Rest, acted in its insurer’s benefit, and not the benefit of its members....
INDUSTRY NEWS
The Royal Commission has heard that TAL’s treatment of an insured not only denied the mentally ill customer assistance at various points of her claim, but also actively c...
INDUSTRY NEWS
TAL has today faced rigorous questioning by the Royal Commission as to whether case managers and senior staff were incentivised to deny claims as quickly as possible....
INDUSTRY NEWS
Direct life insurance is barely worth the paper it is written on, according to the chairman of life/risk-focused dealer group Synchron, Michael Harrison....
INDUSTRY NEWS
Multiple TAL case managers appeared to have instructed investigators to attend hospitals and police stations under false pretences as part of what appeared to be a firm-w...
INDUSTRY NEWS
The Royal Commission has heard of TAL’s invasive investigation methods for the purpose of avoiding the approval of income protection policies on the basis of non-disclosu...
INDUSTRY NEWS
The Royal Commission has heard that CommInsure ran misleading and deceptive ads, with Commissioner Kenneth Hayne QC suggesting its reprimand by ASIC for doing so was ligh...
INDUSTRY NEWS
The Royal Commission has heard that a CommInsure customer was denied a claim following breast cancer treatment, despite two doctors confirming to the insurer that her pro...
INDUSTRY NEWS
TAL will today join ClearView and Freedom in being scrutinised by the Royal Commission on the failings of direct life/risk sales business....
INDUSTRY NEWS
CommInsure was aware that its definition of “heart attack” for insurance claims was outdated and could potentially result in the rejection of otherwise legitimate claims ...
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