ASIC seeks advisers’ feedback on digital systems

ASIC survey AFSL

8 March 2024
| By Laura Dew |
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ASIC is seeking to hear the views of users in order to improve the design of its digital services. 

The regulator said it will be conducting one-hour interviews with users in March 2024, and users are invited to register their interest by Friday, 8 March, to take part. 

The digital services include ASIC Connect system, the regulator’s service for registering and updating details, and the main ASIC website.

Interest is sought from business owners, company officeholders and members of the general public who have searched the register or looked at its guides.

This covers business owners who “may have looked at information and guides to help start and manage your business or register your business name or search one of our registers”. 

It also includes company officeholders who “may have looked at information and guides to help start and manage your company, or transacted to meet your registration obligations”. 

ASIC clarified that participation is voluntary and only aggregated findings from the research would be shared with other ASIC teams or third parties to ensure individuals could not be identified for privacy reasons. 

Earlier this year, there were concerns about the difficulties of licensees being able to submit data for their internal dispute regime reports, and it is understood the system was temporarily suspended to perform a fix. 

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