REFUND
Financial planning
A major bank will refund over $3 million to more than 100 retail customers, after an investigation into whether customers believed they were receiving personal rather tha...
Life/Risk
TAL has offered refunds totalling $900,000 to 1,200 funeral insurance customers after reporting to the Australian Securities and Investments Commission that it failed to ...
Life/Risk
The Commonwealth Bank has again been forced to make amends to customers, this time setting aside $16 million for refunds for personal and home loan protection products....
Policy & Regulation
CommSec paid a penalty of $700,000 to comply with two infringement notices and voluntarily refunded $1.1 million in brokerage to over 25,000 clients....
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MARKET INSIGHTS
Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...