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Editorial
The Australian Securities and Investments Commission has acknowledged that it has had little cause to scrutinise insurance claims handling and it will be highly reliant o...
Tools & guides
Holding personal insurance through super may be worth considering for the right client, and advisers need to be aware of not only the benefits but also the tax consequenc...
Financial planning
TAL launches initiative for cover to be increased online, without underwriting or paperwork....
Features
The life/risk sector still offers growth potential to the major insurers but, as Mike Taylor reports, new regulatory and capital requirements have made for a more challen...
Features
From a financial planning perspective, it is arguable that no sector has generated more change over the past three years than the life/risk sector. ...
Features
It has been a little over a year since Jim Minto retired as chief executive of big insurer TAL. It is 12 months during which he has taken the time to reflect on the shape...
Life/Risk
Insurers are investigating suspicious claims thanks to fraud hotline tip offs from the public....
Superannuation
CommInsure has withdrawn from a conference panel on claims handling to put its own claims handling issues right....
Superannuation
Rebates to superannuation funds are now being canvassed in the group insurance space....
Life/Risk
Improving the way life insurers handle mental illness claims starts with tackling problems leading to stress and anxiety among their employees, an industry leader believe...
Features
Amid the overwhelmingly negative media coverage of alleged problems within CommInsure’s claims handling procedures, something important was overlooked — a number of major...
Tools & guides
Mike Taylor writes that while much attention has focused on adviser remuneration over the past two years, insurance claims handling has deserved equal scrutiny....
Financial planning
CommInsure has updated its product offering around heart attack and severe rheumatoid arthritis, following scandals reported in the media this week....
Financial planning
With insurers under the microscope for their claims handling, Col Fullagar is arguing it is time for them to make commitments to meeting the promises inherent in their pr...
Financial planning
The Trowbridge and LIF scrutiny directed at life/risk remuneration ought to have been equally directed towards claims handling....
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MARKET INSIGHTS
Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...