CBA
Funds management
BNY Mellon Investment Management has been awarded a mandate from Commonwealth Bank Group Superannuation scheme....
Financial planning
The Commonwealth Bank of Australia has today announced the promotion of Rob Jesudason to the position of group chief financial officer....
Financial planning
The wealth division of CBA has rejected suggestions it deliberately avoids paying customers in its claims handling department in its opening remarks to the PJC....
Superannuation
The Finance Sector Union has accused the Commonwealth Bank of falling short of its superannuation guarantee obligations to part-time employees....
Financial planning
CBA has completed assessing the remaining cases in its advice review program, with the compensation amount totalling $23 million to date....
Superannuation
A comfortable retirement is only expected for 53 per cent of Australian households, according to a report....
Accounting
Small and regional banks have been found to be the highest-performing in Australia when ranked on issues related to customer satisfaction....
Financial planning
A forensic report found the CBA failed to meet the time-frames for several clients who requested reviews for poor advice provided between 2003 and 2012....
Life/Risk
CommInsure has received positive feedback from the launch of a tele claims service and updates to its product offerings....
Financial planning
CBA has reported a slight uptick in AUM and FUA in its wealth management division in a period where the sector had not met expectations for other banks such as ANZ and We...
Financial planning
ANZ, NAB, CBA, Westpac and AMP licensees have paid around $23.7 million in refunds for fees charged without the actual provision of advice, with the refund total likely t...
News
Despite the negative publicity around the banking inquiry, bank customer satisfaction improved in September, Roy Morgan Research found....
Financial planning
Customer advocacy ratings show that the big banks have failed to maintain stability when it comes to customer satisfaction and loyalty....
Financial planning
The Commonwealth Bank has offered almost $4.9 million in compensation to clients who received poor advice while it has offered compensation to 201 cases for poor advice i...
Financial planning
Overall customer satisfaction levels for the Big Four remain high despite negative publicity and decreased home-loan customer satisfaction, according to a Roy Morgan surv...
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Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...