Smaller banks outperform majors in customer satisfaction

Did banks misjudge financial planning?

Big Four customers dissatisfied

Build a Strong Core


Banks undermine default super deregulation

Planners off ISA agenda as it targets banks

ASIC Report 499 — A grevious indictment

New means testing rules represent an opportunity for advice


Are banks falling out of love with planning?

Customers loyal but still unsure about banks

Customers still happy with Big Four

ISA points to bank super switching subterfuge

High satisfaction levels for Big Four

Little trust in unbiased bank advice

Culture is not the issue with banks

Banks impose planner hiring protocol

Impose ‘better off’ rule on banks, says ISA