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AFCA
People & Products
Datacube will allow consumers and organisations to track results of complaints against financial firms by the Australian Financial Complaints Authority....
People & Products
Justin Untersteiner has been appointed by the Australian Financial Complaints Authority as chief operating officer....
Financial planning
The authority handled over 70,000 complaints signalling there is more to be done to restore faith in financial services....
Financial planning
The Association of Financial Advisers has recommended a limited advisory role for the Tax Practitioners Board in the advice space while, at the same time, pointing to maj...
Policy & Regulation
The Australian Financial Complaints Authority has called for a radical escalation of the proposed prohibition on unsolicited telephone sales, urging a ban on all unsolici...
Financial planning
Many of the financial advice businesses named by the Australian Financial Complaints Authority as having failed to pay complaint-related charges are already out of busine...
Policy & Regulation
The Australian Securities and Investments Commission has changed the rules to allow the Australian Financial Complaints Authority to name firms....
People & Products
The Australian Financial Complaints Authority (AFCA) has appointed Dr June Smith as deputy chief ombudsman, and Evelyn Halls as lead ombudsman banking and finance....
Policy & Regulation
Over 50 financial services and credit licensees have been formally suspended or cancelled by the Australian Securities and Investments Commission after failing to obtain ...
Financial planning
The private contractual nature of Buyer of Last Resort arrangements has served to leave the major planning organisations on the sidelines as advisers see their pay-outs e...
Policy & Regulation
The Australian Financial Complaints Authority has been urged to identify the firms against which complaints are being made as well as their suppliers such as insurance co...
Financial planning
As financial planning firms worry about whether their professional indemnity insurance will cover legacy complaints, the Australian Securities and Investments Commission ...
Policy & Regulation
Financial planning firms should brace for an influx of legacy complaints in the wake of the Australian Securities and Investments Commission clearing the final regulatory...
Financial planning
Changes made to the Australian Financial Complaints Authority following the Hayne Royal Commission are ‘flawed’ according to legal firm Creevey Russell Lawyers. ...
Policy & Regulation
Superannuation funds have warned that the complexity of the superannuation system is such that the Australian Financial Complaints Authority should not judge them on the ...
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Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...