Member relations top super job by 2025
Member relations, advice, and services will be the top job in superannuation by 2025, according to a survey BNP Paribas Securities Services, and the Australian Institute of Superannuation Trustees (AIST).
Job growth is expected to be in line with the sector's anticipated growth of between $3.5 trillion and $4.5 trillion. The greatest need for people is expected to be for fund member/investor relations, financial planning, and services with 31 per cent of respondents predicting the greatest area of growth.
This was followed by technology and digital services (22 per cent), investments and analysis (19 per cent), marketing and communication (13 per cent), and compliance and risk management (8 per cent).
However, the survey found roles expected to decrease in 10 years were fund operations, back office, administration, and call centres.
The most important skill gaps the surveyed respondents said would need to be filled by the time-frame are more investment expertise, specialist knowledge, and more financial planning skills.
Being technologically savvy was found to be the most important leadership skill, along with flexibility, strategic agility, vision, communication, and transparency.
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