Administration and death the focus of superannuation complaints
Administration complaints have continued to dominate the work of the Superannuation Complaints Tribunal (SCT).
In an analysis of activity for the October Quarter, SCT chair Jocelyn Furlan said administration complaints comprised the largest category of all written complaints received within jurisdiction, representing 50.9 per cent.
It said complaints relating to death benefits made up the second largest category, representing 32.4 per cent of those received, followed by disability-related complaints, making up 13.3 per cent.
While administration complaints dominated matters referred to the SCT, the tribunal spent most of his time dealing with death benefit issues.
AUTHOR
Mike Taylor
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