TPD clients to benefit from OnePath’s mental health support
ANZ’s OnePath, in conjunction with CaseWorks Australia, has extended support for retail clients making a mental health claim through their total and permanent disability insurance.
A qualified nurse will help claimants fill in their claims from home, reducing barriers to making claims and the stress on the claimant.
ANZ’s head of mental health and wellness, life insurance, Maria Falas, said customer satisfaction had grown since the introduction of the CaseWorks’ support for income protection clients, and extending the support to TPD clients was important given the predicted growth in mental illness cases across Australia.
“Statistics show that mental illness is a significant cause of claims under disability insurance,” she said. “It is important that those in the position of protecting people’s lives and financial wellbeing make changes now to ensure customers can receive the protection they need, when they need it.”
Recommended for you
Financial advice platform Otivo has made an experienced appointment from the US as its head of product strategy.
Apostle Funds Management has appointed the newly created position of director, head of wholesale as the firm expands its Australian footprint in the wholesale sector.
Recruitment manager Robert Half has shared the most in-demand roles in financial services that firms are finding difficult to fill, driven by ASIC’s growing focus on risk and compliance.
ASIC chief executive, Warren Day, is among senior executives to depart the corporate regulator amid changes to its leadership team.