Advisers need to collaborate with claims managers, health professionals and customers to ensure customers experience optimal results at claims time....

Risk advisers need to articulate the value of their advice to clients in light of LIF reforms as they look to charge clients fees for risk advice....

Insurance product manufacturers need to enhance their offerings to ensure seamless transition from group or direct insurance into advised retail products. ...

While the debate in the life insurance value chain has been fragmented over the last few years, customers will blame the entire industry when something goes wrong....

AMP and the Black Dog Institute have designed a program to provide its staff and advisers the tools to manage difficult and challenging conversations about mental health....

AMP Limited has cautioned that just because an insurance product is cheapest and top-rated doesn’t mean it fulfils the criteria of being in a client’s best interest....

AIA now has 25 per cent of the life insurance market share with an in-force risk annual premium of $3.9 billion thanks to its acquisition of CommInsure, according to DEX...

A new whitepaper has outlined an integral role for life/risk advisers in an increasingly digital age with insurers placing them in the online mix....

The insurance in super code draft has made a down payment towards the reforms needed, Maurice Blackburn believes....

The ISWG’s draft Life Insurance in Superannuation Code of Practice requires any opt out or cessation arrangements to be straightforward and transparent. ...

Advisers can assess their business’ Life Insurance Framework readiness through AMP’s new resource hub....