Tandem rolls out adviser support system
TandemFinancial Advice has contracted consultants Strategic Consulting and Training (SCAT) and Encore Group to roll out its Advice Business Framework (ABF) back and front-office support solution to its advisers.
SCAT will train selected advisers on the ABF front-office functions and Encore Group will concentrate on the back office, according to Tandem general manager Andrew Doquile.
He said the implementation of the ABF “demonstrates Tandem’s commitment to providing our advisers with the services they really need to foster a genuine culture of advice”.
“Planners are advice specialists, but are constantly impeded in the delivery of that advice by onerous back-office tasks, and they rarely have the time to fully develop their front office.”
He added that it is “imperative planners have a systemised back office in the post-FSR environment, in order to deliver on their client proposition”.
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