TAL launches natural disaster training course

17 February 2020

As bushfires and floods affect the country, life insurance specialist TAL is launching a new course to help financial advisers support clients impacted by natural disasters.

As part of TAL’s Risk Academy, the course would focus on supporting customers who might be experiencing trauma or grief as a result of natural disasters.

The program would be delivered by Glenn Baird, TAL’s head of mental health, and Nicole Sadler, head of policy and practice at Phoenix Australia, who would run a question and answer session between advisers in during the course.

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The not-for-profit internationally recognised Phoenix Australia specialised in research, policy and training programs in posttraumatic mental health.

Baird said dealing with the aftermath of natural disasters was incredibly difficult for those left with the task of rebuilding their lives.

“Studies show that those impacted can experience adverse changes to their mental health due to the stresses brought about by the effects of natural disasters on their income, accommodation or personal relationships,” Baird said.

“Financial advisers can play an important role in helping their impacted customers to deal with these challenges and TAL’s Risk Academy course will cover the ways that advisers can support these recovery efforts.”

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