Deloitte rated by Gartner
Deloitte has further stamped its mark in the customer and data space, announcing this week that it had been named as a leading provider of customer relation services by leading technology research and analysis firm Gartner.
Gartner referenced Deloitte's status in its latest report - Magic Quadrant for CRM Service Providers, Worldwide.
According to Gartner, leaders in this category are performing well today by gaining traction and market share. They also have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market place.
Commenting on the achievement, Deloitte Consulting analytics partner Jenny Wilson said unprecedented market challenges and the availability of new capabilities, coupled with new delivery models, had forced an evolution in the way organisations grappled with their customers' needs.
"We are pleased to be recognised as a leader in the customer and data space," she said.
She said that in the Australian context it was the organisations that offered deep industry expertise and innovative solutions to manage data, translate insights and execute with agility and speed that were best positioned.
Recommended for you
As advisers risk losing two-thirds of FUA during the $3.5 trillion wealth transfer, two co-founders underscore why fostering trust with the next generation is vital to retaining intergenerational wealth.
As advisers seek greater insights into FSCP determinations, what are the various options considered by the panel and can a decision be appealed?
Amid the current financial adviser shortage, advice firm Link Wealth is looking to expand its financial literacy program for high school students across the country.
TAL Risk Academy has updated its range of ethics courses to help financial advisers meet their CPD requirements following adviser feedback, including interpreting FSCP determinations.
