roy morgan

ARTICLES

Smaller banks winning favour with consumers

CommBank continues to defy negativity

NAB named most distrusted bank in Australia

Time to shift to a low cost Managed Account solution

Did the RC miss the mark?

Banks see first marginal improvement in customer satisfaction

Advisers miss opportunities by focusing on top end

How do we plan for an uncertain future?

Home loan customers satisfied with banks

RC sees industry funds increase satisfaction lead over retail

Bank satisfaction declines 3% since Banking Royal Commission

Why direct ownership makes sense for your clients

Big Four hit hardest in satisfaction ratings

Gen Z seeking retirement advice in droves

Super gender gap shrinking for all ages: Roy Morgan

RC translates to satisfaction hit for retail super funds

Wealth growth outstripping debt but inequality still rife

Customer-owned banking sector in “different ballpark”