roy morgan

Banks and financial services firms have been revealed as having major consumer trust issues with new Roy Morgan...

A new survey has revealed that consumers are cooling on the purchase of life/risk insurance with the number of...

Business confidence in Australia rose 0.3% in August as more firms feel next year will be a good time to invest in...

Sydney’s average net wealth in 2019 is at $570,000, according to Roy Morgan.

Owner-occupied houses continue to form the largest part of Australians’ personal wealth, but superannuation...

Industry superannuation funds have been confirmed as the winners from the Royal Commission with new research...

Customer satisfaction among the big four banks is improving for the first time since the Royal Commission,...

The Net Promoter Score for the Big Four is sitting at minus 1.6 for the six months to this February, significantly...

The Commonwealth Bank has continued to defy negative headlines and the Royal Commission by being named Major Bank...

The big four banks have suffered an increase in distrust in the wake of the Royal Commission, with NAB being hit...

More research has emerged suggesting the Royal Commission final report may have unduly targeted intermediaries...

Bank customer satisfaction has seen its first positive monthly move since prior to the start of the Banking Royal...

Only 16.8 per cent of wealth management product holders obtained their fund from a professional adviser, according...

Home loan customers who obtained their loan in person at a bank branch have the highest satisfaction rate,...

As the banks face issues with customer satisfaction so too have their associated super funds, with industry funds...