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ROY MORGAN
Superannuation
Owner-occupied houses continue to form the largest part of Australians’ personal wealth, but superannuation balances are becoming an increasingly important factor, accord...
Superannuation
Industry superannuation funds have been confirmed as the winners from the Royal Commission with new research suggesting AMP Limited has been particularly adversely affect...
Financial planning
Customer satisfaction among the big four banks is improving for the first time since the Royal Commission, according to Roy Morgan research....
Financial planning
The Net Promoter Score for the Big Four is sitting at minus 1.6 for the six months to this February, significantly below the latest rating of 23.2 for banks outside of th...
Policy & Regulation
The Commonwealth Bank has continued to defy negative headlines and the Royal Commission by being named Major Bank of the Year by Roy Morgan....
Financial planning
The big four banks have suffered an increase in distrust in the wake of the Royal Commission, with NAB being hit the hardest, according to Roy Morgan’s latest survey. ...
Financial planning
More research has emerged suggesting the Royal Commission final report may have unduly targeted intermediaries rather than major banks and product providers....
Financial planning
Bank customer satisfaction has seen its first positive monthly move since prior to the start of the Banking Royal Commission, according to Roy Morgan’s latest survey. ...
Financial planning
Only 16.8 per cent of wealth management product holders obtained their fund from a professional adviser, according to new results from Roy Morgan. ...
Financial planning
Home loan customers who obtained their loan in person at a bank branch have the highest satisfaction rate, according to Roy Morgan’s latest research....
Superannuation
As the banks face issues with customer satisfaction so too have their associated super funds, with industry funds having increased their customer satisfaction ratings ove...
Financial planning
In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of 3.2 per cent since the Banking Royal Commission began, a...
Financial planning
The Royal Commission has unsurprisingly hit consumers’ satisfaction with the banks, with negative sentiment toward the Big Four accounting for most of the drop....
Financial planning
Younger Australians are showing surprising levels of concern about retirement, with Roy Morgan finding that Generation Z is the most likely to ask friends and family for ...
Superannuation
The superannuation gap between women and men has shrunk “considerably” over the last decade, going from a gap of 9.1 percentage points in 2008 to 4.3 percentage points no...
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MARKET INSIGHTS
Podcast
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...
So we are now underwriting criminal scams?...