Industry superannuation funds have been confirmed as the winners from the Royal Commission with new research suggesting AMP Limited has been particularly adversely affect...

Customer satisfaction among the big four banks is improving for the first time since the Royal Commission, according to Roy Morgan research....

The Net Promoter Score for the Big Four is sitting at minus 1.6 for the six months to this February, significantly below the latest rating of 23.2 for banks outside of th...

The Commonwealth Bank has continued to defy negative headlines and the Royal Commission by being named Major Bank of the Year by Roy Morgan....

The big four banks have suffered an increase in distrust in the wake of the Royal Commission, with NAB being hit the hardest, according to Roy Morgan’s latest survey. ...

More research has emerged suggesting the Royal Commission final report may have unduly targeted intermediaries rather than major banks and product providers....

Bank customer satisfaction has seen its first positive monthly move since prior to the start of the Banking Royal Commission, according to Roy Morgan’s latest survey. ...

Only 16.8 per cent of wealth management product holders obtained their fund from a professional adviser, according to new results from Roy Morgan. ...

Home loan customers who obtained their loan in person at a bank branch have the highest satisfaction rate, according to Roy Morgan’s latest research....

As the banks face issues with customer satisfaction so too have their associated super funds, with industry funds having increased their customer satisfaction ratings ove...

In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of 3.2 per cent since the Banking Royal Commission began, a...

The Royal Commission has unsurprisingly hit consumers’ satisfaction with the banks, with negative sentiment toward the Big Four accounting for most of the drop....

Younger Australians are showing surprising levels of concern about retirement, with Roy Morgan finding that Generation Z is the most likely to ask friends and family for ...

The superannuation gap between women and men has shrunk “considerably” over the last decade, going from a gap of 9.1 percentage points in 2008 to 4.3 percentage points no...