roy morgan


Banks see first marginal improvement in customer satisfaction

Advisers miss opportunities by focusing on top end

Home loan customers satisfied with banks

RC sees industry funds increase satisfaction lead over retail

Bank satisfaction declines 3% since Banking Royal Commission

Big Four hit hardest in satisfaction ratings

Gen Z seeking retirement advice in droves

Super gender gap shrinking for all ages: Roy Morgan

RC translates to satisfaction hit for retail super funds

Wealth growth outstripping debt but inequality still rife

Customer-owned banking sector in “different ballpark”

Only 6% of life policy holders advised into provider switch

Business confidence slips for third straight month

Industry fund members most satisfied: Roy Morgan

Bank customers unsurprisingly put off by Royal Commission