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Financial planning
Home loan customers who obtained their loan in person at a bank branch have the highest satisfaction rate, according to Roy Morgan’s latest research....
Financial planning
The chairman of National Australia Bank, Ken Henry has told the Royal Commission he wishes the board had acted more promptly in dealing with a customer remediation proces...
Policy & Regulation
The chairman of National Australia Bank, Ken Henry has told the Royal Commission it should consider allowing banks to remediate customers without first seeking permission...
Financial planning
NAB chief executive, Andrew Thorburn, has defended some fees for no service charged by the bank as a “process issue” rather than dishonesty, as he came under fire at the ...
Policy & Regulation
AMP Limited is listed to face another round of Royal Commission questioning as the process enters its final week....
Financial planning
In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of 3.2 per cent since the Banking Royal Commission began, a...
Funds management
The big four banks have moved into the red over the past week, with Westpac falling just under nine per cent....
Policy & Regulation
The Royal Commission will today begin its final round of hearings looking at what caused the misconduct and what can be done to fix those causes....
Financial planning
FSU national secretary Julia Angrisano has slammed NAB as being “breathtaking” in its hypocrisy, following reported admissions that its CEO breached its policies with lit...
Financial planning
National Australia Bank has reported a solid full-year profit despite remediation costs and its time-table to exit MLC....
Financial planning
National Australia Bank has added $314 million to its customer remediation costs....
Financial planning
The Commonwealth Bank is the most popular bank amongst the wealthiest 10 per cent of Australians, being the bank of choice for 36.7 per cent of those customers....
Financial planning
The Australian Securities and Investments Commission has permanently banned former NAB branch manager, Mathew Alwan....
People & Products
Payments fintech, Beem It, has appointed a former Commonwealth Bank executive as its new chief executive officer....
Financial planning
The financial planning landscape is facing a tectonic shift as the major banks look to exit their wealth management business, something underlined in Money Management’s l...
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MARKET INSIGHTS
Podcast
So we are now underwriting criminal scams?...
Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...
Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...