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FOS
Policy & Regulation
The Government has committed to paying unpaid Financial Ombudsman Service determinations impacting consumers and small businesses up to $30.7 million....
Financial planning
Professional indemnity insurance premiums are rising because fewer insurers are participating in the market and questions are being asked about whether small, self-licens...
Financial planning
A senior dealer group chief executive has lambasted the Royal Commission’s call for a compensation scheme of last resort, arguing it is treating the symptoms not the caus...
Financial planning
Financial firms who are members of the Australian Financial Complaints Authority must notify the Australian Securities and Investments Commission of their membership by t...
Policy & Regulation
The new ombudsman vows to “proactively work with consumers, small business and the financial services sector to resolve and reduce financial disputes”....
Policy & Regulation
The Fold Legal has warned that transitioning to the Australian Financial Complaints Authority will involve “much work” for Australian Financial Services Licensees....
Life/Risk
CBA has acknowledged that it was not frank and open in a dispute with the Financial Ombudsman Service, the Royal Commission has been told....
Financial planning
The Financial Ombudsman Services has told the Royal Commission that planners/advisers have accounted for more than a third of serious misconduct cases identified since ea...
People & Products
The Financial Services Council and the Financial Ombudsman Service have appointed a former ASK risk specialist as chair of the Life Code Compliance Committee....
Financial planning
FOS’ annual comparative tables of dispute statistics showed the number of managed investment disputes at Commonwealth Financial Planning doubled in its planner arena....
Editorial
Mike Taylor writes that a broad cross-section of the financial services industry has voiced its concerns about a compensation scheme of last resort but few appear to be l...
Life/Risk
ASIC has examined 60,000 documents as part of its CommInsure investigation and will deliver its findings by the end of the month....
Financial planning
The Financial Ombudsman Service has called for an increase in claims limits and compensation caps for small business disputes, which currently stood at $500,000. ...
Policy & Regulation
While the Government and FOS have supported the single ombudsman scheme, the CIO has rejected the recommendation by calling it ‘vexing’....
Financial planning
The Government has signalled its support for the recommendations of the special panel reviewing financial services external dispute resolution for a single body amalgamat...
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MARKET INSIGHTS
Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...