EDR
Policy & Regulation
While the Government and FOS have supported the single ombudsman scheme, the CIO has rejected the recommendation by calling it ‘vexing’....
Financial planning
The Government has signalled its support for the recommendations of the special panel reviewing financial services external dispute resolution for a single body amalgamat...
Financial planning
The FOS has used a report from the Financial Counselling Australia to argue that its processes should be the benchmark in any mergers of EDR schemes....
Policy & Regulation
The Government’s review of financial services external dispute resolution has revealed overwhelming industry support for a last resort compensation scheme....
Policy & Regulation
The Law Council of Australia claims few consumers are capable of pursuing disputes through FOS and other EDR providers without legal representation or advice....
Superannuation
Superannuation funds put a strong argument to the Government for rejecting the FOS model of external dispute resolution and retaining the Superannuation Complaints Tribun...
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MARKET INSIGHTS
Podcast
The succession dilemma is more than just a matter of commitments.This isn’t simply about younger vs. older advisers. It’...
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...