complaints

There is a strong likelihood that complaints regarding inappropriate advice will be resolved by agreement rather...

Financial advisers only make up around 1.4% of complaints to the Australian Financial Complaints Authority, while...

Emma Curtis has been appointed as lead ombudsman for insurance and Suanne Russell as lead ombudsman for small...

Financial advisers distrust the Australian Financial Complaints Authority because it is perceived to have ‘coached...

Detailed file notes are one of the biggest factors that can help defend financial planners against complaints and...

The Federal Government has acted to initiate the scheduled review of the Australian Financial Complaints Authority...

The Australian Securities and Investments Commission has seen a “significant escalation” in complaints about...

Up to 20 complaints left unfinished by the final closure of the Superannuation Complaints Tribunal will need to be...

New data provided to a Parliamentary Committee had revealed the degree to which licensees are better offer...

There were 1,332 complaints out of 84,500 against planners in the last financial year which the Australian...

A senior Australian Financial Complaints Authority ombudsman has acknowledged that financial advisers are doing it...

The Australian Financial Complaints Authority has been hit by a surge of complaints relating to hardship early...

More than 600 complaints were in relation to superannuation and the delays in early release, according to the...

Financial firms will now have 30 days to respond when the Australian Financial Complaints Authority notifies them...

There has been no shortage of consumers and small businesses looking to file legacy complaints with the Australian...