complaints

The Financial Planning Association has flagged to the Australian Financial Complaints Authority the high...

The Financial Planning Association has warned the Australian Financial Complaints Authority of the risk of...

The Financial Planning Association has warned the Australian Financial Complaints Authority of significant...

Superannuation funds have been placed on notice about the dangers of their telephone consultants drifting into...

In a message which will resonate with some life insurers, Australia’s general insurers have been warned against...

The Australian Financial Complaints Authority reported it received over 13,000 phone enquiries in its first month...

The latest report of the Banking Code Compliance Monitoring Committee has revealed that the number of complaints...

The Australian Securities and Investments Commission has issued a warning as credit representatives appear to be...

ANZ has confirmed that financial advisers reduce the number of complaints around life insurance at claims time.

Financial services providers must clearly and explicitly explain to clients that they could seek assistance from...

The Government has commissioned a timely review of the external dispute resolution schemes covering financial...

ASIC deputy chairman, Peter Kell, has admitted that prior to issues around CommInsure, it had received few...

Financial difficulty disputes declined by 12 per cent over the last 12 months despite the controversies engulfing...