claims handling

Insurance claims handling should not be encumbered by the same obligations as financial advice because it would...

A new survey has confirmed what most life/risk advisers already know, that clients dislike insurers which bury...

Col Fullagar reviews ASIC’s life insurance industry report and finds there are some serious issues in the claims...

The Australian Securities and Investments Commission had fallen short in its review of claims-handling by not...

An additional layer of assistance to help consumers make a claim would add more confusion and would be seen as a...

The Australian Securities and Investments Commission wants more power to deal directly with insurance claims...