FSU national secretary Julia Angrisano has slammed NAB as being “breathtaking” in its hypocrisy, following reported admissions that its CEO breached its policies with lit...

New research from Deloitte has revealed that, despite everything that has been heard at the Royal Commission, most people still trust their banks....

The Royal Commission saw employment prospects in banking and insurance plummet more than any other sector for the September quarter, according to the Sunsuper Australian ...

The Australian Baking Association has warned that new Design and Distribution laws may result in bank staff being mistaken for advisers....

Modern private banking requires its banks to act as their clients’ personal chief financial officers who will help them solve complex financial problems, according to NAB...

After Royal Commission testimony revealing banks charged deceased clients fees, the Australian Banking Association has announced reforms to the Banking Code of Practice t...

The Commonwealth Bank is the most popular bank amongst the wealthiest 10 per cent of Australians, being the bank of choice for 36.7 per cent of those customers....

The Australian Securities and Investments Commission has permanently banned former NAB branch manager, Mathew Alwan....

The Australian Prudential Regulation Authority has pointed to multiple instances where lower level bank employees have suffered pay cuts related to failures, but their ex...

The customer-owned banking sector is the clear leader when it comes to customer satisfaction and advocacy, new figures show....

The Customer Owned Banking Association is set to launch its #MoreThan4 campaign in Canberra, calling for a move away from a one-size-fits-all approach to banking regulati...

Consumers are still voting for brokers over the banks as the provider for lending options, according to Mentor Education Group founder, Mark Sinclair. ...

Bank customer satisfaction has dropped to the lowest level since May 2012, prior to the Royal Commission, says Roy Morgan....

As the financial services industry increasingly professionalises, the Financial Services Institute of Australasia has launched its first internationally-recognised profes...