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AFCA
Financial planning
The Australian Financial Complaints Authority has addressed the Independent Review’s recommendations and pushed for greater internal dispute resolution....
Financial planning
Expenses incurred by responding to the failure of Dixon Advisory and Superannuation Services has caused total revenue at E&P Financial Group to decline by 15%....
Financial planning
The financial complaints authority said it has received 200 complaints on average every day since 2018 but financial advice does not feature among top complaints....
Policy & Regulation
ASIC has banned a Sydney director for three years after he tried to approach determinations by the Australian Financial Complaints Authority, including for inappropriate ...
Funds management
The corporate regulator’s call for former Dixon Advisory clients to register any complaints with AFCA demonstrates the need for establishing a broad-based Compensation Sc...
Financial planning
Former clients of Dixon Advisory and Superannuation Services have been urged to make a complaint as soon as possible as they may be eligible for compensation under a pote...
Financial planning
The latest data on financial advice complaints, which shows a fall of over 50% in the past year, indicates the improved quality of financial advice, according to the Fina...
Financial planning
The Australian Financial Complaints Authority is working on a ‘transformation project’ to offer guidance for firms on its approach and nature of systemic issues, an issue...
People & Products
The Australian Financial Complaints Authority has appointed Delia Rickard to the board for a three-year term....
Editorial
It was good news for advisers in the latest Australian Financial Complaints Authority (AFCA) data for the past year with the advice sector seeing a decline in complaints ...
Financial planning
Complaints about inappropriate advice have more than halved in the last financial year, according to the Australian Financial Complaints Authority, while those about fail...
People & Products
The Australian Financial Complaints Authority has made two changes to leadership of its investment and advice and banking and finance departments....
Financial planning
The financial advice profession needs more certainty on how the Australian Financial Complaints Authority will judge a complaint, says the Association of Financial Planne...
Financial planning
The proposed AFCA user-pays funding model will be introduced from 1 July with a few improvements following industry feedback while the superannuation levy will be abolish...
Features
Alexandra Cain writes that the outcome of the Federal election could have an effect on funding of the Compensation Scheme of Last Resort....
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MARKET INSIGHTS
Podcast
So we are now underwriting criminal scams?...
Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...
Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...