AFCA

Greater oversight from the corporate regulator of financial and compensation arrangements will reduce unpaid...

The compensation scheme of last resort should be expanded to include the jurisdiction of the complaints authority...

The complaints authority has outlined the key points advisers should be aware of to defend themselves when it...

The first review of the Australian Financial Complaints Authority has made 13 recommendations for its improvements...

While only making up 2% of total complaints received by the Australian Financial Complaints Authority, life...

Already making up a fraction of complaints, complaints about advisers have fallen 33% in the 2021/22 financial...

The Australian Financial Complaints Authority is examining fees and funding ahead of the findings from an...

Income protection complaints accounted for the most complaints in regards to life insurance during FY2020-21,...

A significant number of complaints made to the Australian Financial Complaints Authority have been paused due to...

Eight consumer groups have united with eight industry bodies in opposition to the compensation scheme of last...

There is a strong likelihood that complaints regarding inappropriate advice will be resolved by agreement rather...

Failing to ensure clients understand risk profile questionnaires can mean advisers fail the ‘know your client’...

Existing clients should be asked whether they see value in financial advice reforms and whether they are happy to...

As industry organisations face Parliament to argue against rising regulatory levies, the Australian Financial...

Financial advisers need to make sure all their new regulatory requirements are in place by October to avoid any...