advice

Financial planning

Advice complaints on a downward trend: AFCA

Already making up a fraction of complaints, complaints about advisers have fallen 33% in the 2021/22 financial year so far, according to the Australian Financial Complain...

Financial planning

Advice industry associations reply to calls for suicide research

Advice industry associations have replied to an expert’s calls for research into whether regulatory change in the advice industry has influenced suicide rates....

Financial planning

Advisers adding value in retirement transition

The transition phase to retirement has been identified as the stage of life when financial planners add most value to a client, according to research....

Financial planning

Advisers have ‘unsung role’ during pandemic

Research conducted during the first wave of the COVID-19 pandemic has found advisers played a crucial role in crisis intervention, according to Griffith Business School....

Financial planning

Advisers key to retiree happiness and wellbeing

Financial advisers need to incorporate drivers of satisfaction into the advice process and portfolio construction decisions, according to a study....

Financial planning

What is the best way to measure the success of advice?

One of the most important ways to measure the success of the advice is the number of clients who have acted on advice given, according to Industry Fund Services....

Expert Analysis

Financial advice must serve, not sell

Financial advisers want to help their clients’ wellbeing and achieve their dreams but are struggling how to document their achievements, writes Santiago Burridge....

Financial planning

Pro bono work needed to reduce advice gap

Including one day a year pro bono work as continuing professional development could help to reduce the advice gap and boost the advice industry’s reputation within the co...

Financial planning

Advisers stuck in the ‘old world’ of financial advice

Advisers need to step up and deliver financial advice in the same way that consumers are interacting with their finances....

Financial planning

Super funds ‘terrified’ of giving advice

Greater regulatory clarity is needed to ensure superannuation funds can fill the gap between comprehensive advice which should sit outside of super funds in most instance...

Financial planning

Advisers have ‘box seat’ to add value

Financial advisers have an opportunity to create value by taking more responsibility in the investing process and lowering costs at the same time, according to Financial ...

Financial planning

Tech helps service less profitable clients

The use of technology has given 28% of financial advice businesses a leg up when it comes to improving the affordability of advice, according to a report. ...

Financial planning

Advisers unlikely to be ruled against in ‘know your client’ complaint

There is a strong likelihood that complaints regarding inappropriate advice will be resolved by agreement rather than a decision against the advisers, according to the Au...

Financial planning

Clime NPAT rises 473% in FY21

Clime Investment Management has reported a net profit after tax of $2.2 million, a rise of 473% on the previous year, while the acquisition of Madison has helped it see a...

Funds management

Clients losing out by hoarding cash in pandemic

There is an extra $124 billion sitting in cash in banks since the pandemic and advisers have a job to do to encourage investors to put this back into markets....