Negative media and royal commissions may not be the large factor they are presumed to be, with the latest Roy Morgan Customer Satisfaction Awards placing the Commonwealth Bank, Macquarie and Catholic Super ahead of the pack in their various categories.
The Commonwealth Bank was named Major Bank of the Year, Macquarie was named Retail Super Fund of the Year and Catholic Super was named Industry Super Fund of the Year, while where life/risk insurance was concerned, Insurance Line took out the major award.
Roy Morgan chief executive, Michele Levine said that the Commonwealth Bank had won the Major Bank of the Year award for a sixth consecutive year.
The Bank of the Year was Heritage Bank.
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