Commbank concedes it should have acted more promptly
Count Financial could have acted more promptly in switching off fees for orphan clients and notifying a breach to the Australian Securities and Investments Commission (ASIC), according to testimony given to the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.
The Commonwealth Bank’s Marianne Perkovic conceded under questioning at the Royal Commission that the company had been made aware of the orphan client issue with respect to Count advisers some 20 months before it actually filed a breach notice with the Australian Securities and Investments Commission (ASIC).
She conceded that a report provided by major consultancy, Deloitte, had pointed to the dimensions of the problem but countered that the business wanted to further investigate the extent of the issue.
Perkovic also pointed to the higher than usual number of planner exits from Count at the time of the issue.
When senior counsel assisting the Royal Commission, Michael Hodge QC asked whether Perkovic considered there was not a problem, she responded, “we should have done something in a more timely manner”.
Recommended for you
The top five licensees are demonstrating a “strong recovery” from losses in the first half of the year, and the gap is narrowing between their respective adviser numbers.
With many advisers preparing to retire or sell up, business advisory firm Business Health believes advisers need to take a proactive approach to informing their clients of succession plans.
Retirement commentators have flagged that almost a third of Australians over 50 are unprepared for the longevity of retirement and are falling behind APAC peers in their preparations and advice engagement.
As private markets continue to garner investor interest, Netwealth’s series of private market reports have revealed how much advisers and wealth managers are allocating, as well as a growing attraction to evergreen funds.
