CFS and the value of not providing holistic advice

2 June 2020
| By Mike |
image
image image
expand image

Colonial First State (CFS) spent $5,500,410.68 delivering intrafund advice in 2019, with an average cost to members of its superannuation funds of $20.71. 

This was down slightly on its experience in 2018 when it spent $6,289,062.69 on intrafund advice, at an average cost to members of $22.09 each. 

Yet, according to evidence delivered by CFS to the House of Representatives Standing Committee on Economics it did not provide comprehensive advice over the period and did not employ financial planners. 

This, of course, overlooked the relationship between CFS and the Commonwealth Bank and the role played by the CFS platforms. 

The CFS answers to questions on notice from the committee stated: “Colonial First State Investments Limited (CFSIL) does not provide financial planning or advice (other than general advice) to members”. 

“We have answered the following question on this basis,” it said. “However, we note that independent financial advisers and financial advisers under the CBA Group (related entity to CFS) use our products and platforms.” 

On the issue of general advice, CFS declined to be specific. 

It said “CFS has a number of customer facing staff who provide general advice as part of our wider member services offering. During the course of business, these same staff would also undertake activities that would not be considered general advice. CFS does not discreetly split these costs, therefore we cannot provide this answer”. 

AUTHOR

Recommended for you

sub-bgsidebar subscription

Never miss the latest news and developments in wealth management industry

MARKET INSIGHTS

So we are now underwriting criminal scams?...

5 months 1 week ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

5 months 2 weeks ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

7 months 2 weeks ago

The RBA has handed down its much-anticipated rate decision, following widespread expectations of a close call....

6 days 16 hours ago

The FSCP has issued a written direction to an adviser who charged clients “extraordinary fees” for inappropriate and conflicted advice, as well as encouraged them to swit...

3 weeks ago

ASIC has confirmed the industry funding levy for the 2024–25 financial year, and how much licensees can expect to pay....

1 week 4 days ago

TOP PERFORMING FUNDS

ACS FIXED INT - AUSTRALIA/GLOBAL BOND
Fund name
3y(%)pa
2
DomaCom DFS Mortgage
95.46 3 y p.a(%)
5