ATO acknowledges ‘degraded system performance’

ATO/

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The Australian Taxation Office (ATO) is setting the record straight on its “degraded system performances” after a disruption yesterday afternoon, calling its technology systems “sophisticated and complex”.

The ATO identified intermittent systematic issues early yesterday afternoon caused by faulty running of applications and rebooted its mainframe last night after online services including myTax, Standard Business Reporting (SBR), and Australian Business Registrar (ABR) were affected.

The ATO said it had aimed to address the issues outside of the main 8:00am to 9:00pm operational window and had a complex IT environment which it had brought back online methodically to avoid further outages.

All systems were functioning back at full capacity from today.

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