AIA Australia upgrades eApp Express
Big insurer AIA Australia announced this week it had upgraded its online quoting and application tool for advisers, eAPP Express.
It said the upgrade was aimed at delivering more functionality and faster processing and had been developed in direct response to feedback from advisers.
Outlining the improvements, AIA Australia head of retail Pina Scarrone said the company had been driven by direct feedback from AIA Australia's adviser partners, who were looking for greater flexibility in how they work.
She said the new features of eApp Express included expanding the industry and occupation database to include the mining industry, multi-policy creation capability, improvements to security measures for credit card payments and also the option of signatureless applications, to substantially cut down on the time and paperwork related to processing quotes and applications.
"The changes we have made to the new eApp Express will dramatically reduce the time it takes to create and submit a policy quote and application, while at the same time providing the flexibility advisers need,” Scarrone said.
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