Adviser-facing support services should be a focus area for platform improvement, according to Investment Trends. ...

Members in retail superannuation funds, especially those in funds run by one of the big four banks, were the least satisfied, according to Roy Morgan....

The Asia-Pacific region has fuelled the global high net-worth investor population, but investors’ satisfaction with wealth management firms is low, according to new resea...

The Royal Commission has unsurprisingly hit consumers’ satisfaction with the banks, with negative sentiment toward the Big Four accounting for most of the drop....

The Commonwealth Bank remains the bank with the highest customer satisfaction of the Big Four, confirming that the recent financial planning scandals have had little imp...

Research from Roy Morgan showed that customer satisfaction with Bendigo Bank is the highest of the major banks....

Research from Roy Morgan has shown the four big banks have improved their customer satisfaction by 0.3 per cent points in the six months to June 2017....

Satisfaction with the big four banks was up in April and well above the average, according to Roy Morgan Research....

Risk advisers and other intermediaries have received a poor consumer satisfaction rating in the latest Roy Morgan research suggesting clients are happier going direct....

Mutual bank clients were more satisfied than the Big Four's customers, as their satisfaction fell on the back of home loan dissatisfaction. ...

The satisfaction level among customers of the ‘big four’ banks was higher in July, according to Roy Morgan Research....

Industry funds hold only a narrow lead in satisfaction over their retail counterparts, shrinking their strong market positioning. ...

The Commonwealth Bank of Australia is outshining the other Big Four banks when it comes to customer satisfaction, Roy Morgan Research reveals....

Banking consumer satisfaction levels have hit a 20-year high, with the Commonwealth Bank of Australia number one among the Big Four institutions....