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INSURANCE
Life/Risk
New data points to life insurers becoming increasingly reliant on advisers as the major banks exit life insurance products....
Life/Risk
Allianz attempted to either change or kill two separate independent reports into its compliance procedures that were unfavourable to the insurer’s processes, the Royal Co...
Life/Risk
The Royal Commission has heard that Allianz is checking past compliance issues to see if they should have been reported to a regulator, in addition to its approximately 1...
Superannuation
Advice ensures insurance is not lost, especially when the establishment of a self-managed superannuation fund is involved, according to wealthdigital. ...
Life/Risk
The Royal Commission today heard that AMP failed to refund members’ estates for fees charged on life insurance after AMP knew they had died....
Life/Risk
AMP Limited charged a non-smoker $72,000 worth of premiums designed to be for smokers under a system that required non-smokers to submit a declaration identifying themsel...
Life/Risk
The Royal Commission has heard that TAL’s treatment of an insured not only denied the mentally ill customer assistance at various points of her claim, but also actively c...
Life/Risk
TAL has today faced rigorous questioning by the Royal Commission as to whether case managers and senior staff were incentivised to deny claims as quickly as possible....
Life/Risk
The Royal Commission has heard that CommInsure ran misleading and deceptive ads, with Commissioner Kenneth Hayne QC suggesting its reprimand by ASIC for doing so was ligh...
Life/Risk
The Royal Commission has heard that a CommInsure customer was denied a claim following breast cancer treatment, despite two doctors confirming to the insurer that her pro...
Life/Risk
TAL will today join ClearView and Freedom in being scrutinised by the Royal Commission on the failings of direct life/risk sales business....
Life/Risk
CommInsure was aware that its definition of “heart attack” for insurance claims was outdated and could potentially result in the rejection of otherwise legitimate claims ...
Life/Risk
Freedom’s retention practices make it “unnecessarily difficult to cancel [insurance] policies” with just 28.5 per cent of customers trying to cancel funeral insurance cov...
Life/Risk
Freedom received 72 cancellation calls a day from customers for its funeral insurance policy over a 13-month period, with 13 per cent of those calls coming during the fir...
Life/Risk
Australian insurers are behind their international counterparts in readiness for new major new accounting standards, a survey by KPMG has shown....
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Podcast
So we are now underwriting criminal scams?...
Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...
Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...