‘No blanket rule’ in assessing large-scale advice complaints

AFCA/Dixon-Advisory/Dixon/complaints/

| By Jasmine Siljic |

With less than 5 per cent of Dixon Advisory complaints closed, AFCA has detailed how it is dealing with systemic issues, known as batch matters, through a consistent yet case-by-case approach.

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AFCA

Dixon Advisory

Dixon

complaints

AUTHOR

Jasmine Siljic

Jasmine Siljic is a journalist at Money Management. Prior to joining MM, she also worked across other Momentum Media brands as an intern and cadet journalist. She recently completed a Bachelor of Media and Communications at Macquarie University.

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Sequoia makes ‘increased focus’ on growing salaried advisers

Sequoia/Garry-Crole/financial-advice/licensee/

| By Laura Dew |

Financial planning

Advice licensee Sequoia has shared an update on the streamlining of its operations, with investment in salaried advisers identified as an increased focus.

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AUTHOR

Laura Dew

Laura Dew is editor at Money Management. Prior to joining MM, she spent five years working at Investment Week in the UK, covering asset and wealth management.

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What makes a top advice leader?

Adviser-Ratings/financial-advice/profitability/advice-business/

| By Laura Dew |

Financial planning

For financial advisers and business owners seeking to run a top advice firm, Adviser Ratings has shared the characteristics of these leaders from top firms focusing on “scale, specialisation and sophistication”.

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AUTHOR

Laura Dew

Laura Dew is editor at Money Management. Prior to joining MM, she spent five years working at Investment Week in the UK, covering asset and wealth management.

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Govt underestimating the importance of ‘adviser’ name: FAAA

Stephen-Jones/Sarah-Abood/financial-advisers/quality-of-advice-review/

| By Jasmine Siljic |

Financial planning

As Stephen Jones cites the new class of qualified advisers as a way to reduce legislative complexity in advice, the FAAA’s Sarah Abood says its members still have qualms with the idea and its naming.

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Stephen Jones

Sarah Abood

financial advisers

quality of advice review

AUTHOR

Jasmine Siljic

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Tailoring advice for different generations

CFS/colonial-first-state/financial-advisers/client-relationships/

| By Laura Dew |

Financial planning

CFS has shared key strategies for advisers to use for their varying different demographics with a focus on building relationships rather than transactions.

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AUTHOR

Laura Dew

Laura Dew is editor at Money Management. Prior to joining MM, she spent five years working at Investment Week in the UK, covering asset and wealth management.

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Bravura flags digital advice as potential revenue opportunity

Bravura/financial-planning-software/advice-technology/digital-advice/

| By Laura Dew |

Financial planning

Financial planning software provider Bravura is focused on a “back to business” strategy to enhance revenue growth which will include the potential opportunity available in digital advice.

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Bravura

financial planning software

advice technology

digital advice

AUTHOR

Laura Dew

Laura Dew is editor at Money Management. Prior to joining MM, she spent five years working at Investment Week in the UK, covering asset and wealth management.

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How many Dixon complaints has AFCA processed?

Dixon-Advisory/Dixon/AFCA/

| By Jasmine Siljic |

Financial planning

AFCA has revealed to Money Management the number of Dixon Advisory complaints it has closed so far out of the more than 2,700 total complaints received.

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Dixon Advisory

Dixon

AFCA

AUTHOR

Jasmine Siljic

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FAAA ramps up focus on career changers

Hugh-Humphrey/Sarah-Abood/adviser-exodus/students/recruitment/

| By Jasmine Siljic |

Financial planning

The Financial Advice Association Australia is launching a new brand awareness campaign that includes promoting the advice profession as an attractive option for career changers.

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AUTHOR

Jasmine Siljic

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How are licensees using AI?

AFSL/ASIC/artificial-intelligence/

| By Laura Dew |

Financial planning

ASIC has conducted a report into how AFSLs are starting to use artificial intelligence in their practices and possible areas where they could come unstuck from a governance perspective.

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AFSL

ASIC

artificial intelligence

AUTHOR

Laura Dew

Laura Dew is editor at Money Management. Prior to joining MM, she spent five years working at Investment Week in the UK, covering asset and wealth management.

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Preparing for the end of a client-adviser relationship

Business-Health/client-relationships/wealth-transfer/intergenerational-wealth/

| By Jasmine Siljic |

Financial planning

With four in 10 advisers viewing the intergenerational wealth transfer as a threat to their practice, Business Health explores what to do when an established client relationship comes to an end.

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Business Health

client relationships

wealth transfer

intergenerational wealth

AUTHOR

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