Life Insurance Claims Handling Breakfast

Date: Thursday 16 March
Location: The Hilton Hotel, Sydney
Tickets: Registration is FREE for Advisers* ONLY, there is a $90 +GST fee for non-advisers

The recent Parliamentary Committee hearings confirmed that the dust has yet to settle over the controversies of 2016 and that the claims handling practices of Australia's life insurance companies remain under scrutiny.

Attend the Money Management's Life Insurance Claims Handling Breakfast to hear from the regulator's deputy chairman, Peter Kell, on the progress that has been made and what is likely to happen in 2017.




7:15am - 7:45am


7:45am - 8:15am

Networking Breakfast

8:15am - 8:17am

Opening Remarks from Mike Taylor, Editorial Director, Money Management

8:17am - 8:20am

Welcome Remarks on behalf of TAL

Justin Delaney, Chief Operating Officer, TAL

8:20am - 9:00am

Keynote Presentation: Life Insurance Claims Handling

Speaker: Peter Kell, Deputy Chairman, Australian Securities & Investment Commission 

9:00am - 9:05am

Short break

9:05 - 9:45am

Panel Discussion

Our panellists will discuss:

  • Group insurance
  • Retail claims
  • E-claims
  • TPD insurance within super and outside super
  • Product innovation 
  • Life insurance claims handling legislation

Justin Delaney, Chief Operating Officer, TAL

Stephanie Phillips, Chief Group Insurance Officer, AIA
Col Fullagar, Principal, Intergrity Resolutions 

John Birrell, Lawyer & Founder, Birrell Law
Chris Jurukovski, Financial Adviser, Priority Advisory Group


9:45am - 9:55am

Closing Remarks from the Chairman